Drupal is an Open Source extensible Content Management System which runs on a Linux, Apache, MySql, PHP stack. Drupal is quickly becoming known as the first number open-source CMS used to build scalable websites with a wide range of features with its built-in features and free add-on modules.

• Customer Relationship Management (CRM) is a broad term that covers concepts used by companies to manage their relationships with customers, including the capture, storage and analysis of customer, vendor, partner, and internal process information.